Unfortunately, if your computer lacks vital updates like the latest version of DirectX for Windows computers, Skype video might freeze and the program might crash frequently. It is important to keep your computer up to date with the latest system tools, service packs, and drivers to ensure it performs optimally. Testing the connections in the call window can determine if your network connection speed is fast enough to handle video calls. For video calls, Skype recommends a minimum speed of 128kbps however, speeds of at least 1.2Mbps are more ideal for high definition video conferencing. Consequently, faster network connections are less likely to cause video especially during group video calls. High-speed broadband network connections such as cable modems are more ideal for streaming video than slow network connections such as dial-up. For optimal performance, use a computer with at least 1 GHz CPU and 512 MB of memory to improve the speed of displaying video and other components such as file and audio transfer.

Sharing videos often involves the use of a sufficient amount of bandwidth, so it is important for the program to work on a computer that meets the minimum system requirements. Skype is a large program that requires a sufficient amount of memory and processor speed to run smoothly. Although there are a variety of problems that can cause videos to freeze, some troubleshooting guidelines can safely solve them.

Minimum requirements for skype video