Peter has had countless successful sessions with clients in Europe, North America, Asia, New Zealand, and across Australia including the outback, using Voice Over Internet Protocol (VoIP) services including Skype, FaceTime, Viber, and FB Messenger. The Australian National Broadband Network (NBN) and the 5G platform are 100 x faster than 4G, so service has improved. Peter has seen an enormous improvement in the overall reliability of VoIP over the past decade, with a vast reduction in picture jitter and drop-outs because of constant improvements in technology. These technologies allow for the reception and transmission of audio – videoby users at different locations around the world, in real-time using any Internet access device. Before that, he had been experimenting with the technology but found it too unreliable. Peter Zapfella was one of the first therapists in 2008, to adopt Voice Over Internet Protocol (VoIP) or Internet telephony to conduct one-on-one therapies around the world.

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